Privacy Policy

This Privacy Policy explains how The Kuka collects, uses, shares, and protects your personal information when you visit thekuka.com or place an order.

1. Information We Collect

• Order Information: name, phone number, email, billing/shipping address, product selection, order notes.
• Payment Information: payments are processed via payment gateways. We do not store your full card details on our servers.
• Device/Usage Data: IP address, browser type, pages visited, timestamps, approximate location (via IP), cookies (where applicable).

2. How We Use Your Information

• To process and deliver orders, and provide customer support.
• To send order confirmations, updates, and service messages.
• To improve website performance, user experience, and product offerings.
• To prevent fraud, misuse, and unauthorized transactions.
• For legal compliance and record-keeping.

3. Sharing of Information

We may share your information with trusted third parties only as required to operate our services:

• Payment gateways and banks for processing payments.
• Shipping/courier partners for fulfilling deliveries.
• Service providers (analytics, hosting) to maintain our website.
• Law enforcement or regulators if legally required.

4. Cookies

Cookies help us remember your preferences and improve site functionality. You can control cookies through your browser settings. Disabling cookies may affect certain features (like cart or checkout).

5. Data Security

We use reasonable security practices to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access, correction, or deletion of your personal information (subject to legal/transactional requirements). To make a request, email info@pruthatek.com.

7. Updates

We may update this policy from time to time. The latest version will always be posted on this page with the updated date.

8. Contact

If you have questions about this Privacy Policy, contact us at info@pruthatek.com.