Privacy Policy
Effective Date: 20/07/26
The Kuka (“The Kuka”, “we”, “our”, or “us”), a brand operated by Prutha Techno Market Pvt. Ltd., respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, store, and safeguard your information when you visit thekuka.com (“Website”) or purchase our products.
By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- Order details
- Customer communications
Payment Information
Payments are processed securely through authorized third-party payment gateways. We do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.
Automatically Collected Information
When you access the Website, we may automatically collect:
- IP address
- Browser and device information
- Operating system
- Date and time of access
- Pages visited
- Website usage information
- Cookies and similar technologies
2. Purpose of Collection
Your information is collected solely for legitimate business purposes, including:
- Processing and fulfilling orders
- Shipping and delivery
- Customer support
- Sending order confirmations and updates
- Fraud detection and prevention
- Website administration
- Analytics and performance improvement
- Compliance with applicable laws
- Maintaining accounting and tax records
3. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only with:
- Payment gateway providers
- Banks and payment processors
- Courier and logistics partners
- Cloud hosting providers
- Technology service providers
- Government authorities where required by law
- Professional advisors, auditors, or legal consultants where necessary
Each third party receives only the information reasonably required to perform its services.
4. Cookies
Our Website uses cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Enhance Website performance
You may disable cookies through your browser settings; however, certain Website functions may not operate properly.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain business records
6. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards to protect your personal information.
However, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.
7. Your Rights
Subject to applicable law, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of eligible personal information
- Withdrawal of consent where applicable
Certain information may be retained where legally required.
Requests may be sent to: Email: info@pruthatek.com
8. Third-Party Services
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party websites.
9. Children's Privacy
Our Website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from minors.
10. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time.
Any changes shall become effective immediately upon publication on this Website.
11. Contact
For questions regarding this Privacy Policy, contact:
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